Steljes Ltd Privacy Policy.

We at Steljes respect the privacy of you, our customer, and take our responsibilities regarding the security of your information very seriously. Steljes is committed to providing you with a professional, valuable and personalised service whilst safeguarding your privacy.

• Definition of personal data
• The practices and procedures Steljes follows to collect your personal data
• Direct marketing
• Use of "cookies"
• Security of your personal data
• Transfer of your personal data
• Your rights to access your personal data held by Steljes
• Steljes' enforcement of this privacy policy
• What happens if you have a complaint about Steljes’ use of your personal data
• Any questions?

Steljes may update this Privacy Policy from time to time. We will notify you of all changes through the Steljes website at least 30 days prior to any change being implemented.

Definition Of Personal Data

Personal data is any information that allows you to be identified. The types of personal data Steljes will collect will typically include details of your name, employer, job title and responsibilities, and the following information about your home or business: address, telephone number, email address and fax number. On occasion we may capture other personal information that you volunteer or that we request.

The Practices And Procedures Steljes Follows To Collect Your Personal Data

Steljes collects personal data from you through the use of enquiry and registration forms, direct personal contact (for example, over the telephone) and every time you email us your details. Steljes will only use your personal data where it is necessary to do so because it is relevant to our dealings with you or where we have your consent. The processing of your personal data is necessary where it is relevant to the provision of the goods and/or services that you have requested from us, and this will specifically include order fulfilment, customer service and billing.

If you have given your consent, Steljes may use your personal data for direct marketing including the provision of offers for Steljes’ and its third party partners’ products and services.

Steljes will only use your personal data in a way that is fair and lawful, taking into account your consent, the extent to which it is necessary for Steljes to use your personal data in its dealings with you and the purposes which are disclosed to you in this Privacy Policy, or which are relevant to the reason for your giving your personal data to us. Steljes will not sell, rent or trade your personal information to others but may disclose your personal data to carefully selected business partners with whom it engages to provide services. However, other than as set out in this Privacy Policy, Steljes will not disclose or share your personal data with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal data, or is in connection with any relevant warranty registrations, or is required by law.

Direct Marketing

At the point of collection Steljes may request your consent to being provided with direct marketing material by Steljes (and/or any carefully selected business partner or third party supplier). If at any stage you object to Steljes’ use of your personal data for direct marketing or to a medium through which such material is being sent (for example, post, fax, email or telephone) you may choose to unsubscribe to its receipt. If you have consented to receive third party direct marketing you will need to unsubscribe directly with that third party.

Use Of Cookies

Steljes may use cookies on its website. A cookie is information that a website puts on your hard drive so that it can remember pieces of information about you when you next visit the website or a related website. Steljes uses cookies to record personal data about you when you use its website in order to facilitate your future activities. Unless otherwise notified by Steljes, we will not use personal data sent in a cookie for marketing purposes and will not share this personal information with third parties. If you prefer not to receive cookies from the Steljes website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser but this may impair your experience of Steljes’ website.

Security Of Your Personal Data

We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security in relation to the risks inherent in the processing and the nature of the personal data to be protected. Your securely held personal data will only be accessible by select, authorised members of staff within Steljes.

Transfer Of Your Personal Data

As Steljes is a UK company, your personal data will only be transferred to other countries for the limited purposes set out in this paragraph. We may transfer your data to carefully selected business partners and third party suppliers (some of whom may be located outside the UK or Europe) but only where we have your consent or where it is necessary because it is relevant to our dealings with you (for example, for the purposes of providing products and services to you or in connection with any relevant warranty registrations). Partners and third party suppliers will only use the personal data for the purpose(s) for which it was shared and will protect it from any further use.

Your Rights To Access Your Personal Data Held By Steljes

Steljes will only keep your information for as long as either we are required to by law, or as is relevant for the purposes for which it was collected.

During this period, you may contact the Steljes Data Controller at any time if you would like to see details of the personal data that we hold about you, the purposes for which your personal data is being used or to ask us to correct, update, supplement or delete this personal data. In accordance with the Data Protection Act guidelines, we reserve the right to charge an administration fee for this activity up to the value of £10.

Steljes Enforcement Of This Privacy Policy

The Steljes Data Controller has the responsibility to ensure compliance with this Privacy Policy.

It is also the responsibility of the Data Controller to deal with and respond to all enquiries from any national data protection authority or governmental authority.

What Happens If You Have A Complaint About Steljes' Use Of Your Personal Data?

If you have a complaint about the way that Steljes has used your personal data you should first contact our Data Controller who will be able to assist you. If the Data Controller is unable to resolve the complaint to your complete satisfaction, it will be passed to the Chief Executive. Any discovery of misuse of your personal data by Steljes shall be remedied as soon as is reasonably possible.

Any Questions?

For questions regarding this policy please contact our Data Controller.

Peter Adams | Email: privacy@steljes.co.uk